Austin, Texas

Parent Guidance Center has become the parent advocacy leader in Texas – analyzing what’s wrong with the child welfare system, bringing the parent voice to the table, recommending changes to policies and procedures, determining where money should be spent, and opposing negative parent legislation while supporting better legislation for families.  We attend meetings, participate on committees, participate in round table discussions, train and consult with attorneys, and keep the parent voice in the forefront of high-level strategic discussions about CPS reform.


The 85th Legislative Session is over and many battles were won in the name of PARENTAL RIGHTS!!

We would like to thank the multiple groups that worked together to accomplish the goal of maintaining and protecting parental rights during the 2017 legislative session.

Those of us who have been advocating for a number of years realize it takes the efforts of multiple friends and allies to maintain our freedom!!  No one group can take credit for it.  We all work together and in tandem – at times some in the foreground and others in the background  – to get the job done and protect all our rights.

Whether it’s meeting with legislators, making office visits, testifying on bills, dropping cards, calls and emails, sending alerts, or researching and sharing information – it takes many people and groups to stop bad bills or advance good bills, especially when these groups are facing powerful, well-funded industry lobbyists.

Thank you to everyone from the bottom of our hearts – SINE DIE!!



Authored By: Family Helpline for Strong Families and Safe Children

Important Information

What is the Family Helpline for Strong Families and Safe Children?

The Family Helpline for Strong Families & Safe Children answers questions from parents and caregivers about  CPS issues.

The Helpline is a project of the Texas Legal Services Center and is sponsored by the Children’s Commission of the Texas Supreme Court, The Children’s Justice Act, and the Texas Access to Justice Foundation.

How can I contact the Family Helpline?

Call the Family Helpline at (844) 888-6565 with  your CPS-related questions. 

The helpline is open, Monday through Friday 9:00 AM to 6:00 PM

Spanish speaking services are also available.

What kind of questions can the helpline assist me with?

Here’s a sample of commonly asked questions.
  • What is involved in a CPS investigation?
  • What are Family Based Services?
  • What is Kinship Care?
  • Will I need a lawyer?

Will I speak with a lawyer?

The Family Helpline is answered by lawyers with CPS experience.

Callers will receive legal information and education, but not legal advice or legal representation.

Questions about the CPS process will be explained to callers in everyday language.

Make sure to ask about referrals to local resources that benefit children, families, and the community at large.


For other resources including a written Parent Resource Guide, please see the links and resources menus under the INFORMATION menu above.